Privacy Policy
Last Updated: March 2026
At Boba Nation Grand, we respect your privacy and are committed to protecting your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
By using our website, mobile app, or visiting our stores, you agree to this Privacy Policy.
1. Information We Collect
We may collect:
Personal Information: Name, email address, phone number, delivery/billing address, and payment details when you place an order or create an account.
Usage Data: IP address, device information, browser type, and app activity through cookies and similar technologies.
Location Data: With your consent, to help show nearby stores and improve delivery services.
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Provide customer support
- Improve our products and services
- Send promotional offers (you can opt out anytime)
- Comply with legal obligations and prevent fraud
We collect only the data necessary for these purposes.
3. Sharing of Information
We may share your information with:
- Payment gateways and delivery partners
- IT and marketing service providers
- Legal authorities when required by law
We do not sell your personal data to third parties.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes stated above or as required by law. After that, it is securely deleted or anonymized.
5. Your Rights
Under applicable Indian law, you may:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent
- Raise a grievance regarding your data
To exercise your rights, contact us at:
📧 info@bobanationgrand.com
(Subject: Privacy Concern)
6. Data Security
We use reasonable security measures to protect your data. However, no system is completely secure. Please keep your account credentials confidential.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.